Emergency department (ED) strategic planning and development, physical plant evaluation, patient flow, and medical staff dialogue on these issues are particular areas of expertise at Healthcare Strategists. Healthcare Strategists is a nationally recognized ED consulting firm with extensive experience in all phases of emergency care: hospitals, physicians, and prehospital. Our firm not only excels in gathering and analyzing the data required for process improvement projects but also has a proven track record of designing and implementing EDs across the country.
Mike Williams and his staff have worked with more than 260 hospitals, helping them to improve their EDs by addressing issues such as patient flow, reducing delays, and enhancing the financial outlook of the ED.
One of the most successful programs Healthcare Strategists offers is its review of an ED's charge, billing, and collection processes. We guarantee that the hospital will increase its revenue by at least three times the amount of our fee; if not, the fee is refunded. In twenty years of consulting, we have never needed to refund a client's fee.
An example of an ED system project Healthcare Strategists completed involved working with a health plan in northern California to assist them with an overall review and analysis of the emergency services provided to their health plan members (a Medicaid population). This project included examining several issues, such as determining the number of denied claims and reducing or eliminating those denials, conducting member focus groups to assess their level of satisfaction with the health plan and its ED providers, and designing an auto-authorizing process for after-hours care.
Mike Williams and his staff have worked with more than 260 hospitals, helping them to improve their EDs by addressing issues such as patient flow, reducing delays, and enhancing the financial outlook of the ED.
One of the most successful programs Healthcare Strategists offers is its review of an ED's charge, billing, and collection processes. We guarantee that the hospital will increase its revenue by at least three times the amount of our fee; if not, the fee is refunded. In twenty years of consulting, we have never needed to refund a client's fee.
An example of an ED system project Healthcare Strategists completed involved working with a health plan in northern California to assist them with an overall review and analysis of the emergency services provided to their health plan members (a Medicaid population). This project included examining several issues, such as determining the number of denied claims and reducing or eliminating those denials, conducting member focus groups to assess their level of satisfaction with the health plan and its ED providers, and designing an auto-authorizing process for after-hours care.